Dear FirstGate customers, We apologize for the interruption of the service since 9/11/2001. As many of you may know, the WTC attack had severely damaged New York downtown Telephone, Data, and Electricity Networks. After days of hard works of Con Edison, Verizon and FirstGate workers, we have temporarily restored 90% of our data network and services as of 9:00 am 9/19/2001. We have a dedicated team is still working on the rest of the issues. We expect to restore all the services on Saturday, Sept. 22, 2001. You may still experience periodical down time before we restore all the services. We thank you for your continues support and will try our best to serve you better in the future! If you have any questions or concerns, please contact us at 212-809-1818. FirstGate.Net Support Team